Draft for review · Last updated 15 November 2026

Terms of Service

These terms explain what you can expect from Waypoint and what we expect from you. We wrote them to be read, not skimmed past.

1. Who we are

Waypoint CRM (“Waypoint”, “we”) is provided by [legal name], [registered address]. You can reach us at [contact email].

2. Your account

• You need an account to use Waypoint. Give accurate details and keep your password safe; we recommend turning on two-factor login.
• You must be old enough to enter a contract where you live, and authorised to act for any business you sign up for.
• You’re responsible for what happens in your account and for the people you invite to your workspace.

3. Your data stays yours

Everything you put into Waypoint — leads, contacts, notes, files of record — belongs to you or your clients. You give us permission to store and process it only to run the service for you. You can export your records at any time, and deleting your account erases workspaces you own.

When you add other people’s details (your clients and contacts), you’re responsible for having a lawful reason to do so and for honouring their requests, such as being marked “do not contact”.

4. Acceptable use

Don’t use Waypoint to send spam, break the law, infringe others’ rights, attempt to access other workspaces, overload or probe the service, or resell it without our written permission.

5. Plans and changes

Waypoint is free during early access. If we introduce paid plans, we’ll tell you well in advance and you can choose whether to continue. We may improve, change or retire features; when a change materially reduces what you can do, we’ll give reasonable notice.

6. Availability and backups

We work hard to keep Waypoint available and your data safe, including regular backups, but the service is provided “as is” without guarantees of uninterrupted availability. Keep your own exports of anything critical.

7. Liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the twelve months before it (or [amount] if you paid nothing). Nothing here limits liability that cannot be limited by law.

8. Ending

You can stop using Waypoint and delete your account at any time in Settings → Profile. We may suspend or close accounts that break these terms, and will give you a chance to export your data where we reasonably can.

9. Law

These terms are governed by the laws of [the Philippines / your jurisdiction]. If we update them, we’ll post the new version here and tell you about significant changes.